Is It Weird Doing a Property Inspection?

Friday 12 Jul 2024

As property managers, we often find ourselves navigating the intricacies of human behaviour and home maintenance. One of the most curious aspects of our job is conducting property inspections. It’s a task that can feel oddly intrusive, yet it's an essential part of ensuring that everything is in order. So, is it weird doing a property inspection? Let’s unpack the experience.

The First Encounter

Walking up to the front door, clipboard in hand (or for the tech-heads… a mobile phone), we always brace ourselves for the unknown. Each property inspection is a little like stepping into someone’s private world. Despite scheduling the visit and giving ample notice, the moment we cross the threshold, there’s an unspoken understanding that we’re guests in someone’s home.

The initial moments can be awkward. Tenants might hover nearby, watching our every move, or they might retreat to another room, leaving us to explore. We reassure them that this is a routine check, a necessary part of maintaining the property’s condition. But there’s no denying that inspecting someone’s personal space can feel a bit peculiar.

The Personal Touch

One of the strangest aspects of property inspections is encountering the personal touches that make a house a home. Family photos, quirky decorations, and the occasional odd choice in furniture arrangement all tell a story. It’s a reminder that while we’re there to assess the property, we’re also getting a glimpse into the lives of those who live there.

This can be particularly challenging when we need to point out issues. Addressing maintenance concerns in someone’s carefully curated living space requires tact and sensitivity. It’s not just about noting down problems; it’s about communicating them in a way that respects the tenant’s home and privacy.

The Hidden Corners

Property inspections often involve peeking into hidden corners and forgotten spaces. We check under sinks, and where necessary inside cupboards. These are areas tenants might not think about often, but they can reveal important information about the property’s condition.

While it might feel a bit like playing detective, it’s all part of ensuring the property remains in good shape. Finding a hidden leak or spotting early signs of wear and tear can prevent bigger problems down the line. It’s this proactive approach that helps us maintain high standards and avoid costly repairs.

The Unexpected Encounters

Then, there are the unexpected encounters. Pets are a common surprise, and while most are friendly, some can be quite territorial. We’ve learned to tread carefully around particularly protective cats and dogs. Occasionally, we might stumble upon an unusual collection or hobby that catches us off guard. It’s all part of the adventure.

Despite the odd moments, these encounters remind us of the diverse personalities and lifestyles we support. Each property and tenant bring their own flavour to the job, making every inspection a unique experience.

Balancing Professionalism and Empathy

Ultimately, conducting a property inspection is about balancing professionalism with empathy. It’s our responsibility to ensure the property is well-maintained and compliant, but it’s also important to respect the tenant’s space and feelings.

By approaching inspections with a respectful and communicative attitude, we can ease any discomfort and build trust with tenants. We explain our findings, offer solutions, and make sure tenants understand that these inspections benefit everyone in the long run.

Is It Weird?

So, is it weird doing a property inspection? Maybe a little. But it’s also an opportunity to connect with tenants, ensure properties are in top condition, and prevent potential issues. The occasional awkward moment is a small price to pay for the peace of mind that comes from knowing we’re doing our job well.

In the end, property inspections are a crucial part of the property management puzzle. They help us maintain standards, foster good relationships, and ensure that every property we manage remains a safe and comfortable home for its occupants. Weird or not, it’s a task we embrace with dedication and a touch of curiosity.